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On a scale of 1 to 5, I give Software Planner a 5 as a development/defect tracking tool. Definitely the best we have ever used. 
— Wes Ganter, Tetratech
Interested in Agile Development? Click here to learn how Software Planner uses a Scrum based development methodology named Pragmatic Agile Development (PAD).

Software Planner as a Defect Tracker
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Software Planner is an award winning application lifecycle management (ALM) tool that helps Information Technology (IT) departments manage all components of software development including managing customer requirements, project deliverables, test cases, defects, and support tickets.
Coupled with collaborative tools like document sharing, team calendars, interactive dashboards, knowledge bases and threaded discussions, teams begin communicating more effectively and begin delivering solutions quickly and with high quality.
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Defect Tracker
Most software projects fail to deliver on-time and on-budget. To reduce the risk of failure, project managers should implement defect tracking measurements as well as project management measurements, allowing them to more accurately estimate projects and to enhance the quality of releases.
The key to efficient defect tracking measurement and project management measurements is to first determine what goals you are trying to accomplish and what problems you are attacking. Many organizations waste time and money by measuring more things than are necessary. Before beginning a measurement strategy, determine the goals for your measurement. Here are some common reasons for not delivering on-time and on-budget:
- Software coding efforts are not properly estimated
- Testing efforts are not properly estimated
- Software quality is poor, therefore the testing duration is longer than need be
- Customer changes impact the software project, thereby extending the project dates
How is Software Planner different from other ALM products?
Single tool - Software Planner provides features for managing all phases of the software development lifecycle within a single integrated tool. Most ALM vendors require you to purchase separate products (or suites) that require separate licensing, which can be very costly.
Project Methodology Independent – Software Planner works well with any project methodology including Agile, Waterfall, Iterative, and Spiral. It does not force you into a specific methodology; it embraces your chosen methodology.
Concurrent Licenses – Most ALM vendors offer only NAMED user licenses, requiring you to purchase a license for every person that uses the software. Software Planner provides concurrent licenses; you purchase only the number of users you wish to simultaneously connect to the software. Concurrent user licenses allow you to setup an unlimited number of users and normally require about 1/3 the licenses as the traditional named user license.
Future Product Versions at no Cost – Our Software-as-a-Service (SaaS) clients receive future products at no additional cost. Our Enterprise clients in good standing (paid annual support) also receive major and minor versions at no additional cost.
Backed by Outstanding Support – Software Planner’s support enjoys a 92% customer satisfaction rating. Our core competencies are built around providing excellent support. By providing searchable knowledge bases and an easy-to-use support ticket system, you can expect to receive a support follow-up with 1 to 2 hours during business hours. Our support engineers are polite, professional, and quick to react to any questions or issues you raise.
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