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~ FOR IMMEDIATE RELEASE ~
January 13, 2004
Remoteus Partnership – PR 0044/0TR
More Information – Contact Lynn Cranford at
800-773-7785
No Kill Date!
PRAGMATIC SOFTWARE PARTNERS WITH REX PARTNERS
TO PROVIDE REMOTE DESKTOP SHARING TOOL
 Pragmatic
Software announced that they are partnering with Rex Partners as an
authorized reseller of Remoteus.
Remoteus is a remote desktop sharing tool that allows support
engineers to connect to their client's PCs. Once a support engineer is
connected to their client's PC, they can diagnose problems the client is
experiencing.
"Pragmatic Software already has a robust Software Management tool that allows
Support Teams to manage client support tickets and the entire software lifecycle
(see Software Planner at
http://www.SoftwarePlanner.com). Adding Remoteus to our product
line provides all the elements needed to provide a robust support management
solution, from end-to-end", says Steve Miller, President and CEO of Pragmatic
Software Company.
"What attracted us to Remoteus was the ease of setup and the cost of
the product. For just over $ 200, your Support Engineer can begin
providing remote desktop support to all their clients. Additional Support Engineer
licenses can be purchased for a nominal fee", adds Miller.
Founded in 1992, Pragmatic Software Company, Inc. based in Denver, Colorado
is an Internet software company that provides software products, web-based
professional solutions and software consulting services. For more
information on Pragmatic Software, go to
http://www.PragmaticSoftware.com or contact Steve Miller at
(800) 773-7785.
Rex Partners, based in Finland, offers software products and services for
improving customer service and support operations. For more information on
Rex Partners, go to
http://www.rexpartners.com or contact them at +358 9-2517 5455.
To see an on-line copy of this press release, navigate to
http://www.PragmaticSW.com/Press Releases/PressRelease-0044.htm.
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