Software Quality Assurance

If your company delivers software solutions, your reputation relies on delivering software solutions that are delivered to specification, on-time and on-budget.  According to the Standish Group, only 16% of projects are delivered on-time and on-budget.  A staggering 31% of projects are cancelled before they ever get started. Defect Tracker (www.DefectTracker.com), combined with solid project management techniques, can significantly increase your chances of delivering solutions on-time and on-budget. 

Based on popular demand, our team put together some demonstrations for getting the most out of Defect Tracker. Below are some frequently requested tips and tricks:

• Collecting customer requirements
• Setting up test cases
• Tracking defects
• Using the Fast Edit feature
• Sharing documents
• Importing data
• Exporting data to a spreadsheet
• Searching and Sorting
• Reporting
• Configuring Defect Tracker - Choice Lists
• Configuring Defect Tracker - Screen Layouts and Custom Fields
• Configuring Defect Tracker - Bulletins
• Configuring Defect Tracker - Adding your Logo
• Configuring Defect Tracker - Security Maintenance
• Your Inbox
• Getting Help
• Support Manager add-on
• The Enterprise Solution

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NOTE: The demos below are best viewed in 1024 x 768 resolution.

Demonstration Narrative	Demonstration
Collecting Customer Requirements Customer requirements are the key to quality software development. We refer to customer requirements as functional specifications.  Functional specifications explain the features that will be shipped with the product. It can also be used as a change control tool once you have released your product to production, allowing you to communicate new features as well as estimates to your team members and clients.  When functional specifications, we recommend numbering your requirements in a hierarchical way so that related requirements are grouped together.	See it in Action
Setting up Test Cases Test Cases are crucial for delivering quality software.  Test Cases explain all the items that will be tested in the product.  Test Cases are normally written for items that appear in your Functional Specification, so you can use Defect Tracker to tie each Test Case back to the Functional Specification item.   You can also use the Test Case area to keep track of which Test Cases have passed and failed.  This will allow you to quickly produce status reports for an overall status.	See it in Action
Tracking Defects Defects allow you to track bugs during the software testing process. You can use Defect Tracker to assign these bugs to your team members. Once they are assigned, the team members can use Defect Tracker to enter their progress. Once resolved, they can enter resolution information directly into Defect Tracker.	See it in Action
Using the Fast Edit Feature Fast Edit allows you to quickly update, clone, or delete items. If you have more than one project, it also allows you to copy or move items from one project to another. If you have security access to update items, you will notice a button named Fast Edit at the top of many listing screens.	See it in Action
Sharing Documents Shared documents allow your team to collaborate by posting documents and allowing others to view them. For example, you may want to post your project plan so that everyone can see the deliverables and percentage complete. You may also want to post weekly status reports, meeting minutes, action items, or anything else that others may want to see. Shared documents use a folder metaphor. This simply means that you can store your documents in folders. You can also create additional folders (and subfolders) as you desire. Your security administrator has the ability to secure folders so that only certain people can view or add documents to them. You can create public or private folders. By default, all team members are given full access to public folders, and the security administrator can further define the security rights for the folder. On the other hand, the default for private folders is to give access only to the creator of the folder. The security administrator can change that by giving others access as well.	See it in Action
Importing Data You can easily import information into Defect Tracker. This can be used to migrate your data from another product or to move data from project to project within Defect Tracker.	See it in Action
Exporting Data to a Spreadsheet You can easily export data to a spreadsheet.	See it in Action
Searching and Sorting Using Defect Tracker, you can search and sort your lists very easily.	See it in Action
Reporting Defect Tracker has very flexible reporting features.  You can run standard reports, ad-hoc summary, and ad-hoc detail reports.  You can also view administrative and billing reports on-line.	See it in Action
Configuring Defect Tracker - Choice Lists Choice Lists are the magic of the system.  They allow you to easily tailor Defect Tracker to your needs by allowing you to specify the values that appear in the drop down lists throughout the system.  If you have security authority, you can change choice lists as you desire.	See it in Action
Configuring Defect Tracker - Screen Layouts and Custom Fields You can control the layout of your screens (positioning, default values upon adding new records, the fields that appear on the screen, etc.). Each project can have different screen layouts, making this very flexible in laying out your screens.	See it in Action
Configuring Defect Tracker - Bulletins You can communicate with the other users via our bulletins.  You can set company wide and project level bulletins.	See it in Action
Configuring Defect Tracker - Adding your Logo To personalize Defect Tracker, you can add your company logo to the home page.	See it in Action
Configuring Defect Tracker - Security Maintenance Adding users to Defect Tracker is a simple process.  You can specify various levels of security authority for each user.  You can also manage security with security groups.  There are several helpful security reports to help you manage all your user access.	See it in Action
Your Inbox Your inbox is like a 'tickler', as it provides one convenient place to see all the items that are your plate (items assigned to you). Your inbox will contain all functional specifications, test cases, and defects that are assigned to you.	See it in Action
Getting Help Help is just a click away.  You can get screen level help, access the tutorial, or view the entire user's guide.	See it in Action
Support Manager add-on Defect Tracker has the capability of tracking help desk and support trouble tickets.  This optional add-on allows your customers to submit support issues directly from your web site.  You can modify Support Manager's HTML to match the look-and-feel of  your web site.  The price of Support Manager is a one-time fee of $299.  We offer a 30-day money back guarantee.	See it in Action
The Enterprise Solution For clients that want the added flexibility of either hosting their own solution on their servers or customizing the product to their exact needs, we offer the Enterprise Solution.  With the enterprise solution, you purchase the license to use the software as a one-time charge.  This option allows the most flexibility, as we brand the product to your organization with your own logo, allowing you to choose the name of the product, the color scheme, and the features you wish to have in the product (up to 8 features are included in the Enterprise Solution, other features are available for an additional cost).  With the Enterprise Solution, you receive a "control panel" that allows you to change the look and feel of the product and extend the features of the product by adding new items to the table of contents.  For example, you can use it as an extranet and integrate your own features directly into the product and use our COM Objects to extend our functionality. You can use our flexible security model to secure features you add to the product. If you host the product, you can create custom reports with any standard report writer (Crystal Reports, HTML, etc.).	See it in Action